Privacy Policy

 

Thank you for visiting our website www.fischer-group.com and for your interest in our company.

The protection of your personal data, e.g. date of birth, name, telephone number, address etc. is important to us.

The purpose of this privacy policy is to inform you about the processing of your personal data that we collect from you when you visit our site. Our data protection practice is in line with the legal regulations of the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). The following privacy policy serves to fulfill the information obligations arising from the GDPR. These can be found e.g. in Art. 13 and Art. 14 ff. GDPR.
 

Controller

Within the meaning of Art. 4(7) GDPR the "controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

With regard to our website, the controller is:

F. E. R. fischer Edelstahlrohre GmbH
Im Gewerbegebiet 7
77855 Achern-Fautenbach
Germany
Email: sales@fischer-group.com
Phone: +49 7841 6803-0
Fax: +49 7841 22530
 

Contact details of the data protection officer

Pursuant to Art. 37 GDPR we have designated a data protection officer. You can contact our data protection officer using the following contact details:

Christoph Boser
Im Gewerbegebiet 7
77855 Achern-Fautenbach
Germany
Email: Datenschutz.Achern@fischer-group.com

Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the device accessing it (e.g. computer, mobile phone, tablet, etc.).

Which personal data are collected and to what extent are they processed?

(1) Information about the browser type and the version used;
(2) The operating system of the retrieval device;
(3) Host name of the accessing computer;
(4) The IP address of the retrieval device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) that were accessed on our website;
(7) Websites from which the user's system came to our website (referrer tracking);
(8) Notification of whether the retrieval was successful;
(9) Volume of data transferred
(10) Microsoft Office 365 usage: last name, first name, email address

This data is stored in the log files of our system. This data is not stored together with the personal data of a specific user, so that individual page visitors are not identified.

Legal basis for the processing of personal data

Art. 6(1)(f) GDPR (legitimate interest). Our legitimate interest is to ensure that the purpose described below is achieved.

Purpose of data processing

The temporary (automated) storage of the data is necessary for the process of a website visit to enable delivery of the website. The storage and processing of personal data is also carried out to maintain the compatibility of our website for as many visitors as possible as well as to combat misuse and for troubleshooting. For this it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimize the website and to generally ensure the security of our information technology systems.

Duration of storage

The aforementioned technical data will be deleted as soon as they are no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.

Right to object and right to erasure

You can object to the processing of the data at any time pursuant to Art. 21 GDPR and request erasure of data pursuant to Art. 17 GDPR. You can find out what rights you have and how you can exercise them in the bottom section of this privacy policy.
 

Special functions of the website

Our site offers you various functions, during the use of which we collect, process and store personal data. Below we explain what happens to this data:
 

Application form
 

  • Which personal data are collected and to what extent are they processed?

    The data entered by you in the form fields of the application form and, if applicable, uploaded, will be processed to fulfill the purpose stated below.

  • Legal basis for the processing of personal data

    Art. 6(1)(b) GDPR (implementation of (pre-)contractual measures)

  • Purpose of data processing

    Checking and processing the application documents you uploaded using the form.

  • Duration of storage

    The data will be deleted as soon as the application has been processed and there is no longer a legitimate interest in storing the application data. Your application documents will therefore be deleted after 6 months at the latest if no employment relationship is established.

  • Right to object and right to erasure

    You can object to the processing of the data at any time pursuant to Art. 21 GDPR and request erasure of data pursuant to Art. 17 GDPR. You can find out what rights you have and how you can exercise them in the bottom section of this privacy policy.

  • Necessity of providing personal data

    The information in the application form is neither contractually nor legally required, but is necessary for sending and processing the application. If you do not fill in the required fields or do not fill them in completely, the application you wish to submit cannot be sent or processed.
     

Statistical analysis of visits to this website - web trackers

When you access this website or individual files on the website, we collect, process and store the following data: IP address, web page from which the file was retrieved, name of the file, date and time of access, amount of data transferred and report on the success of the retrieval (so-called web log). We use this access data exclusively in non-personalized form for the continuous improvement of our website and for statistical purposes. We also use the following web trackers to analyze visits to this website:


Matomo (local)

  • Extent of processing of personal data

    Our website contains a tracking code from Matomo (formerly Piwik), an open source web analysis tool (https://matomo.org). The web tracking is carried out solely by us without any reference to individual persons. For this purpose, Matomo is hosted on our own server infrastructure. This means no data is transferred to third parties.
    We collect, process and store usage data about the use of our site, such as referrer links, the length of stay at certain URLs, the clickstream and also data about your browser settings, such as the manufacturer of the browser and its version, the screen resolution and the operating system used.
    The legal basis is Art. 6(1)(f) GDPR, the legitimate interest in the analysis of the website.
    We may also collect and store parts of your IP address and information about the loading speed of our website. From this data we can only create anonymous usage profiles and extract statistical information. In connection with Matomo web tracking we also use cookies to distinguish returning site visitors from first-time visitors. Cookies are small text files that are stored locally in the memory of your internet browser and contain a separate ID and in some cases other technical information. The data collected in this context will not be merged with other personal data we may have without your separate consent.

  • Legal basis for the processing of personal data

    In many cases there is no reference to individuals. If there should be a reference to an individual person, the legal basis for the collection is Art. 6(1)(f) GDPR, the legitimate interest in the analysis of our website.

  • Purpose of data processing

    The purpose of conducting web tracking is to analyze user flows in order to enable us to anonymously monitor the functionality and user-friendliness of our website and to constantly improve our website. Its sole purpose is to collect statistical, non-personalized data.

  • Duration of storage

    We store all web tracking data collected by Matomo for an indefinite period of time, provided that we only have it in anonymized form. If the data is not anonymized, we will delete it after 12 months at the latest.

  • Possibility of objection and removal

    You can prevent the collection and processing of the aforementioned data by installing a script blocker to prevent the collection of other app analysis data. If a reference to individual persons should occur, you can revoke your consent at any time in accordance with the rules outlined in this privacy policy.

Matomo Opt-Out

Integration of external web services and processing of data outside the EU

On our website we use active content from external providers, so-called web services. When you access our website, these external providers may receive personal information about your visit to our website. In this context it is possible that data may be processed outside the EU. You can prevent this by installing an appropriate browser plugin or deactivating the execution of scripts in your browser. This may result in functional restrictions on the web pages you visit.

We use the following external web services:

  • cookiebot.com

    We use on our site the service cookiebot.com of the company Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark. The transmission and processing of personal data takes place exclusively on servers in the European Union. The legal basis for the transmission and processing is Art. 6 para. 1 lit. c DSGVO. The use of the service supports us in meeting our legal obligations. By integrating Cookiebot, we fulfill our legal obligation with regard to the consent management required for cookies. You can find out what rights you have with regard to processing at the end of this privacy policy.

    For more information on the handling of transferred data, please refer to the provider's privacy policy at: https://www.cookiebot.com/en/privacy-policy/

  • rexxSystems

    We use on our site the service rexxSystems of the company rexx systems GmbH, Süderstrasse 75-79, 20097 Hamburg, Germany. The transmission and processing of personal data takes place exclusively on servers in the European Union. The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website. The service is a plugin that we need to be able to show you all the content of our website. The service may also be used for tracking and/or advertising integration. You can revoke your consent at any time. You can find more information about revoking your consent either with the consent itself or at the end of this privacy policy. For more information on the handling of transmitted data, please refer to the provider's privacy policy at: https://www.rexx-systems.com/data-protection.php

  • Microsoft Office 365

    We use the services of Microsoft Office 365 of the company Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052, USA or the European branch Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. The transfer and processing of personal data also takes place on servers outside the European Union. The legal basis for the transfer of personal data is your consent pursuant to Art. 6 (1) a DSGVO or Art. 9 (2) a DSGVO. You can revoke your consent at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy. For more information on the handling of transferred data, please refer to the provider's privacy policy at: https://privacy.microsoft.com/de-de/privacystatement

Information on the use of cookies
 

  • Extent of processing of personal data

    We integrate and use cookies on various pages to enable certain functions of our website and to integrate external web services. The so-called 'cookies' are small text files that your browser can save on your access device. These text files contain a characteristic string that uniquely identifies the browser when you return to our website. The process of saving a cookie file is also known as "setting a cookie". Cookies can be set both by the website itself and by external web services.

  • Legal basis for the processing of personal data

    Art. 6 para. 1 lit. f GDPR (legitimate interest) or Art. 6 Para. 1 lit. a or Art. 9 Para. 2 lit. a GDPR (consent). Which legal basis is relevant is shown in the cookie table found further below. As a general rule, with cookies that are collected on the basis of a legitimate interest, our legitimate interest is to ensure the functionality of our website and the services integrated on it (technically necessary cookies). In addition, cookies may increase their user-friendliness and allow users to be addressed more individually. Here we have weighed up your interests and our interests. With the help of cookie technology, we can only identify, analyze and track individual website visitors if the website visitor has consented to the use of cookies in accordance with Art. 6 para. 1 lit. a GDPR.

  • Purpose of data processing

    The cookies are set by our website or external web services in order to maintain the full functionality of our website, to improve the user-friendliness or to pursue the purpose stated with your consent. Cookie technology also enables us to recognize individual visitors by means of pseudonyms, e.g. an individual or random ID, so that we can offer more individual services. Details can be found in the table below.

  • Duration of storage

    The cookies listed below are stored in your browser until they are deleted or, in the case of a session cookie, until the session has expired. Details can be found in the following table:

    Cookie name Server Provider Purpose Legal basis Storage duration Type
    tancookie_cookie-closed www.fischer-group.com, fischer-group.com Website operator This cookie saves whether the cookie banner or the cookie notice was displayed correctly and how you decided to use cookies on our website. Technically necessary approx. 7 days Cookie banner
  • Right of objection, revocation of consent and erasure

    You can set your browser the way you want it to prevent any cookies from being set. You can then decide whether to accept cookies on a case-by-case basis or to always accept cookies. Cookies can be used for different purposes, e.g. to recognize that your access device is already connected to our website (permanent cookies) or to save recently viewed pages (session cookies). If you have given us express permission to process your personal data, you may withdraw this consent at any time. Please note that this does not affect the lawfulness of processing based on consent before its withdrawal.
     

Data security and data protection, communication by email and Microsoft Office 365

Your personal data are protected by technical and organizational measures during collection, storage and processing in such a way that they are not accessible to third parties. In the case of unencrypted communication by email, we cannot guarantee complete data security on the transmission path to our IT systems, so that we recommend encrypted communication or the postal service for information with a high level of confidentiality.
 

Automatic email archiving
 

  • Extent of processing of personal data

    We expressly point out that our email system has an automated archiving process. All incoming and outgoing emails are digitally archived in a tamper-proof manner.

  • Legal basis for the processing of personal data

    Art. 6(1)(c) GDPR (legal obligation). The legal obligation is to comply with tax and commercial law requirements (e.g. sections 146, 147 of the German Tax Code AO, sections 238, 257 of the German Commercial Code HGB).

  • Purpose of data processing

    The purpose of archiving is to comply with tax law (e.g. sections 146, 147 AO – obligation to store emails of tax law relevance) and commercial law requirements (e.g. sections 238, 257 HGB – obligation to archive business correspondence).

  • Duration of storage

    Our email communication is stored until tax and commercial retention obligations expire. The retention period can be up to 10 years.

  • Right to object and right to erasure

    You can object to the processing of the data at any time pursuant to Art. 21 GDPR and request erasure of data pursuant to Art. 17 GDPR. You can find out what rights you have and how you can exercise them in the bottom section of this privacy policy.

  • Handling of application documents

    If you have any questions regarding our email archiving system, please contact our data protection officer. In addition, we point out that we only consider application documents in PDF file form. Zipped files (WinZip, WinRAR, 7Zip, etc.) are filtered out by our security systems and not delivered. We do not consider applications in Word file format and other file formats and delete them unread. Please note that application documents sent by email in unencrypted form may be opened by third parties before they arrive in our IT systems. We assume that we can also answer unencrypted application emails unencrypted. If you do not want this, please mention it in your application email.
     

Right to information and requests for rectification – Erasure & restriction of data – Withdrawal of consent – Right to object
 

Right to information

You have the right to request confirmation as to whether we process your personal data. If this is the case, you have a right to information about the information specified in Art. 15(1) GDPR, as long as the rights and freedoms of other people are not impaired (see Art. 15(4) GDPR). We would also be happy to provide you with a copy of the data.
 

Right to rectification

Pursuant to Art. 16 GDPR you have the right to have any personal data incorrectly stored by us (such as address, name, etc.) corrected at any time. You can also request the data stored by us to be completed at any time. A corresponding adjustment will take place immediately.
 

Right to erasure

Pursuant to Art. 17(1) GDPR you have the right to have the personal data collected by us about you erased if either

  • the data is no longer needed;
  • due to the withdrawal of your consent, the legal basis for processing has ceased to apply;
  • you have objected to the processing of your data and there are no other legitimate grounds for the processing;
  • your data have been unlawfully processed;
  • a legal obligation requires this or collection pursuant to Art. 8(1) GDPR has taken place.
     

Pursuant to Art. 17(3) GDPR the right does not apply if

  • processing is necessary for exercising the right of freedom of expression and information;
  • your data has been collected for compliance with a legal obligation;
  • processing is necessary for reasons of public interest;
  • the data are required for the establishment, exercise or defense of legal claims.

 

Right to restriction of processing

Pursuant to Art. 18(1) GDPR you have the right in individual cases to request that the processing of your personal data be restricted.

This is the case if

  • the accuracy of the personal data is contested by you;
  • the processing is unlawful and you oppose the erasure of the personal data;
  • the controller no longer needs the personal data for the purposes of the processing, but the data collected are required for the establishment, exercise or defense of legal claims;
  • an objection to processing pursuant to Art. 21(1) GDPR has been filed and it is still unclear whether the legitimate grounds of the controller override yours.

 

Right to withdraw consent

If you have given us express consent to the processing of your personal data (Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR), you can withdraw this at any time. Please note that this does not affect the lawfulness of processing based on consent before its withdrawal.
 

Right to object

Pursuant to Art. 21 GDPR you have the right to object at any time to the processing of personal data concerning you which has been collected on the basis of Art. 6(1)(f) (in the context of a legitimate interest). You only have this right if there are special circumstances which preclude the storage and processing.
 

How do I exercise my rights?

You can exercise your rights at any time by using the contact details below:

F. E. R. fischer Edelstahlrohre GmbH
Im Gewerbegebiet 7
77855 Achern-Fautenbach
Germany
Email: sales@fischer-group.com
Phone: +49 7841 6803-0
Fax: +49 7841 22530


Right to data portability

Pursuant to Art. 20 GDPR you have the right to transmission of your personal data. We provide the data in a structured, commonly used and machine-readable format. The data can either be sent to you yourself or to a controller designated by you.

Pursuant to Art. 20(1) GDPR we will provide you with the following data:

  • data collected based on express consent, pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR;
  • data we have received from you under existing contracts, pursuant to Art. 6(1)(b) GDPR;
  • data processed in an automated process.
     

Where technically feasible we will transmit the personal data directly to a controller of your choice. Please note that pursuant to Art. 20(4) GDPR we may not transmit data that adversely affects the rights and freedoms of others.
 

Right to lodge a complaint with a supervisory authority pursuant to Art. 77(1) GDPR

If you suspect that your data is being unlawfully processed by us, you can of course seek clarification of the problem before the courts at any time. In addition, all other legal avenues are open to you. Regardless of this, pursuant to Art. 77(1) GDPR you have the option of contacting a supervisory authority. Pursuant to Art. 77 GDPR you have the right to lodge a complaint in the EU Member State of your habitual residence, your place of work and/or the place of the alleged infringement, i.e. you can choose the supervisory authority you are contacting from the above locations. The supervisory authority with which the complaint has been lodged will then inform you on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Article 78 GDPR.

 


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